How Frederick Consulting Helps Give People a Second Chance Through Skills Training

Partnering with St Giles Trust and RBKC to Transform Lives Through Digital Skills and Creative Opportunities

AT A GLANCE

Clients: St Giles Trust & Royal Borough of Kensington and Chelsea (RBKC)

Industry: Community Support & Social Services

Challenge: Provide accessible, relevant skills training to individuals facing significant life challenges who need genuine opportunities for career change and personal transformation

Solution: Custom-designed training pathways combining digital skills, creative courses, and comprehensive career support tailored to participants’ real-world situations

Timeline: Ongoing partnership

Key Results:

Frederick Consulting understands that our participants need more than just basic training—they need genuine pathways to employment and the comprehensive support to get there. Their courses combine real industry skills with the flexibility and understanding that people facing life challenges require. They treat our participants with respect and believe in their potential, which makes all the difference.

St Giles Trust & RBKC Partnership Team

The Challenge

St Giles Trust and RBKC work with people facing some of life’s toughest challenges. Former offenders trying to rebuild their lives. People recovering from addiction. Individuals who’ve experienced homelessness. Those who’ve been out of work for extended periods. Young people who’ve struggled with traditional education. These are people who want to change their lives but face real barriers—gaps in their work history, lack of formal qualifications, limited digital literacy, or simply not knowing where to start.

The organizations knew what their communities needed: genuine opportunities to learn valuable skills that could actually lead to employment. Not token training programs that look good on paper but don’t translate to real jobs. Not courses so basic they don’t prepare people for modern workplaces. Not generic programs that ignore the specific challenges their participants face.

But finding the right training partner was difficult. Many training providers offered either very basic courses that didn’t lead anywhere meaningful, or advanced technical training that assumed participants already had strong educational foundations. Few providers understood what it means to work with people who’ve faced significant life challenges—people who might lack confidence, have gaps in basic skills, or need flexible learning approaches.

St Giles Trust and RBKC needed a training partner who could deliver real, industry-relevant skills while understanding the unique needs of their communities. They needed courses that were accessible yet substantial—teaching actual capabilities that employers value. They needed clear pathways showing participants exactly where their learning could lead. And critically, they needed support that extended beyond just classroom training to help participants actually secure employment.

The stakes were high. For many participants, this was their genuine second chance. The right training could mean the difference between continued unemployment and a stable career. Between feeling stuck and feeling hopeful. Between relying on support services and becoming self-sufficient. The wrong approach—courses that wasted their time or didn’t lead anywhere—would damage the trust these individuals had placed in the organizations trying to help them.

There was also the reality of attention span and availability. Many participants couldn’t commit to months-long courses. They had other responsibilities, appointments, or challenges to manage. Training needed to be intensive yet digestible—delivering real value in focused timeframes that worked with their lives, not against them.

St Giles Trust and RBKC needed a training partner who genuinely believed in their participants’ potential and could translate that belief into practical, effective skills development.

The Solution

Frederick Consulting approached this partnership with a simple but powerful philosophy: everyone deserves access to skills training that actually leads somewhere. We didn’t create watered-down “basic” courses or programs that patronized participants. Instead, we built genuine pathways to real careers, designed to be accessible while maintaining the substance and rigor that makes skills valuable to employers.

We worked closely with St Giles Trust and RBKC to understand their communities’ specific needs, challenges, and aspirations. What skills would genuinely open doors? What barriers did participants face? What support would make the difference between course completion and dropping out? What follow-through would actually lead to employment?

From these conversations, we developed six specialized training pathways, each designed to provide both technical skills and clear career opportunities:

IT Fundamentals Pathway – A three-level progression from basic computer literacy through networking and security to Microsoft productivity tools. This pathway recognizes that many participants might not have extensive computer experience but can absolutely learn professional IT skills with the right teaching approach. Starting with fundamentals and building systematically, participants gain confidence alongside capability. The pathway leads to roles like IT Support Technician, Help Desk Analyst, and Office Administrator—positions with starting salaries of £18,000-£25,000 and genuine growth potential.

AI Fundamentals Pathway – Forward-thinking training that positions participants for the future workplace. Understanding AI applications, mastering Microsoft AI tools, and learning productivity software with AI integration. This pathway gives participants cutting-edge knowledge that makes them stand out—they’re not just learning yesterday’s skills but tomorrow’s capabilities. It opens doors to emerging roles in AI implementation, digital transformation, and business process analysis, with starting salaries of £22,000-£35,000. For someone who might have felt left behind by technology, this pathway shows they can actually be at the forefront.

Cloud Fundamentals Pathway – Teaching cloud computing concepts and Microsoft Azure basics combined with productivity skills. Cloud computing is transforming every industry, and demand for these skills far exceeds supply. Participants learn modern IT infrastructure and qualify for secure, well-paid positions like Cloud Support Technician and Junior Cloud Administrator, typically starting at £20,000-£30,000. These are future-proof skills in a rapidly growing field.

Digital Marketing Pathway – Combining social media marketing, content creation, online advertising, and analytics with essential productivity tools. This pathway appeals to participants with creativity and communication skills who might not think of themselves as “technical.” Digital marketing is one of the fastest-growing fields, and businesses desperately need these capabilities. Participants can pursue roles ranging from Social Media Coordinator to Freelance Digital Marketer, with entry-level positions at £18,000-£28,000 and strong freelance potential at £25-£75 per hour.

DJ/Music Fundamentals – A creative pathway teaching professional DJ equipment operation, music theory, beat matching, and mixing techniques. This course recognizes that not everyone wants or needs a traditional office job—some people thrive in creative, performance-based careers. For individuals with a passion for music, this opens doors to freelance DJ work (£150-£250 per event initially, up to £200-£500 per hour for experienced performers), venue positions, and entertainment industry roles. Beyond career possibilities, this course builds confidence, creativity, and performance skills that translate to many areas of life.

Music Production Pathway – Taking creative skills further by teaching music production, audio engineering, digital audio workstations, and recording techniques. Participants learn to create original music, produce tracks, and understand the technical side of the music industry. This pathway leads to careers in music production, audio engineering, sound design, and content creation. It’s particularly powerful for individuals with creative talent who need technical skills to professionalize their passion. Starting opportunities range from production assistant roles to freelance production work, with experienced producers commanding premium rates.

Each pathway is structured around intensive 8-hour modules priced accessibly. We deliberately chose focused, intensive formats because we understand participants’ lives don’t always allow for months-long commitments. Eight hours of concentrated, high-quality training delivers real value while respecting time constraints and attention realities. Multiple modules can be combined into comprehensive pathways for those able to commit further.

But here’s what really makes our partnership with St Giles Trust and RBKC different: we don’t just teach and disappear. Every pathway includes comprehensive career support that addresses the real challenges participants face when trying to enter or re-enter the workforce.

Professional CV Building – We help participants create compelling CVs that highlight their new technical skills while addressing employment gaps honestly and positively. We work with them to translate any previous experience—even if it seems unrelated—into relevant strengths. For someone who’s been out of work or has a complicated employment history, knowing how to present yourself professionally is absolutely critical.

Industry Connections – We provide direct introductions to specialist recruitment agencies and employers in each field. Not just generic job search advice—actual connections to people who are hiring. These relationships mean our participants get their CVs in front of decision-makers, not lost in online application systems.

Real Work Experience – We coordinate placements with local businesses where participants can apply their new skills in real environments. This serves multiple purposes: they gain practical experience, build confidence, earn references, and sometimes these placements lead directly to job offers. For participants with limited recent work history, this experience is invaluable.

Ongoing Mentorship – We provide dedicated one-to-one support for up to six months after course completion. Job searching is tough, especially for people rebuilding their lives. Having someone in their corner—helping with interview preparation, providing encouragement after rejections, offering guidance on salary negotiations—makes a real difference.

Equipment and Resource Access – For creative pathways like DJ and Music Production, participants get hands-on experience with industry-standard equipment during training. DJ students work with Pioneer equipment from beginner controllers to club-standard layouts. Music production students learn on professional digital audio workstations and recording equipment. This hands-on experience with real professional tools builds both skills and confidence.

Performance and Portfolio Opportunities – For creative pathways, we arrange first performance opportunities or help build professional portfolios. A DJ student performs at actual events. A music production student builds a portfolio of completed tracks. These real-world experiences bridge the gap between training and professional work.

Community and Network Building – We introduce participants to professional networks and communities in their fields. For people who might feel isolated or disconnected, becoming part of a professional community is powerful—both practically (networking leads to opportunities) and personally (belonging to something positive and forward-looking).

Throughout all of this, we maintain a fundamental respect for participants’ potential. We don’t make assumptions about what people can or can’t learn based on their backgrounds. We’ve seen people with minimal computer experience become confident IT support technicians. We’ve watched individuals who struggled with traditional education excel in creative technical fields. We’ve helped people who thought their past defined their future discover they can build entirely new careers.

Frederick Consulting approached this partnership with a simple but powerful philosophy: everyone deserves access to skills training that actually leads somewhere. We didn’t create watered-down “basic” courses or programs that patronized participants. Instead, we built genuine pathways to real careers, designed to be accessible while maintaining the substance and rigor that makes skills valuable to employers.

We worked closely with St Giles Trust and RBKC to understand their communities’ specific needs, challenges, and aspirations. What skills would genuinely open doors? What barriers did participants face? What support would make the difference between course completion and dropping out? What follow-through would actually lead to employment?

From these conversations, we developed six specialized training pathways, each designed to provide both technical skills and clear career opportunities:

IT Fundamentals Pathway – A three-level progression from basic computer literacy through networking and security to Microsoft productivity tools. This pathway recognizes that many participants might not have extensive computer experience but can absolutely learn professional IT skills with the right teaching approach. Starting with fundamentals and building systematically, participants gain confidence alongside capability. The pathway leads to roles like IT Support Technician, Help Desk Analyst, and Office Administrator—positions with starting salaries of £18,000-£25,000 and genuine growth potential.

AI Fundamentals Pathway – Forward-thinking training that positions participants for the future workplace. Understanding AI applications, mastering Microsoft AI tools, and learning productivity software with AI integration. This pathway gives participants cutting-edge knowledge that makes them stand out—they’re not just learning yesterday’s skills but tomorrow’s capabilities. It opens doors to emerging roles in AI implementation, digital transformation, and business process analysis, with starting salaries of £22,000-£35,000. For someone who might have felt left behind by technology, this pathway shows they can actually be at the forefront.

Cloud Fundamentals Pathway – Teaching cloud computing concepts and Microsoft Azure basics combined with productivity skills. Cloud computing is transforming every industry, and demand for these skills far exceeds supply. Participants learn modern IT infrastructure and qualify for secure, well-paid positions like Cloud Support Technician and Junior Cloud Administrator, typically starting at £20,000-£30,000. These are future-proof skills in a rapidly growing field.

Digital Marketing Pathway – Combining social media marketing, content creation, online advertising, and analytics with essential productivity tools. This pathway appeals to participants with creativity and communication skills who might not think of themselves as “technical.” Digital marketing is one of the fastest-growing fields, and businesses desperately need these capabilities. Participants can pursue roles ranging from Social Media Coordinator to Freelance Digital Marketer, with entry-level positions at £18,000-£28,000 and strong freelance potential at £25-£75 per hour.

DJ/Music Fundamentals – A creative pathway teaching professional DJ equipment operation, music theory, beat matching, and mixing techniques. This course recognizes that not everyone wants or needs a traditional office job—some people thrive in creative, performance-based careers. For individuals with a passion for music, this opens doors to freelance DJ work (£150-£250 per event initially, up to £200-£500 per hour for experienced performers), venue positions, and entertainment industry roles. Beyond career possibilities, this course builds confidence, creativity, and performance skills that translate to many areas of life.

Music Production Pathway – Taking creative skills further by teaching music production, audio engineering, digital audio workstations, and recording techniques. Participants learn to create original music, produce tracks, and understand the technical side of the music industry. This pathway leads to careers in music production, audio engineering, sound design, and content creation. It’s particularly powerful for individuals with creative talent who need technical skills to professionalize their passion. Starting opportunities range from production assistant roles to freelance production work, with experienced producers commanding premium rates.

Each pathway is structured around intensive 8-hour modules priced accessibly. We deliberately chose focused, intensive formats because we understand participants’ lives don’t always allow for months-long commitments. Eight hours of concentrated, high-quality training delivers real value while respecting time constraints and attention realities. Multiple modules can be combined into comprehensive pathways for those able to commit further.

But here’s what really makes our partnership with St Giles Trust and RBKC different: we don’t just teach and disappear. Every pathway includes comprehensive career support that addresses the real challenges participants face when trying to enter or re-enter the workforce.

Professional CV Building – We help participants create compelling CVs that highlight their new technical skills while addressing employment gaps honestly and positively. We work with them to translate any previous experience—even if it seems unrelated—into relevant strengths. For someone who’s been out of work or has a complicated employment history, knowing how to present yourself professionally is absolutely critical.

Industry Connections – We provide direct introductions to specialist recruitment agencies and employers in each field. Not just generic job search advice—actual connections to people who are hiring. These relationships mean our participants get their CVs in front of decision-makers, not lost in online application systems.

Real Work Experience – We coordinate placements with local businesses where participants can apply their new skills in real environments. This serves multiple purposes: they gain practical experience, build confidence, earn references, and sometimes these placements lead directly to job offers. For participants with limited recent work history, this experience is invaluable.

Ongoing Mentorship – We provide dedicated one-to-one support for up to six months after course completion. Job searching is tough, especially for people rebuilding their lives. Having someone in their corner—helping with interview preparation, providing encouragement after rejections, offering guidance on salary negotiations—makes a real difference.

Equipment and Resource Access – For creative pathways like DJ and Music Production, participants get hands-on experience with industry-standard equipment during training. DJ students work with Pioneer equipment from beginner controllers to club-standard layouts. Music production students learn on professional digital audio workstations and recording equipment. This hands-on experience with real professional tools builds both skills and confidence.

Performance and Portfolio Opportunities – For creative pathways, we arrange first performance opportunities or help build professional portfolios. A DJ student performs at actual events. A music production student builds a portfolio of completed tracks. These real-world experiences bridge the gap between training and professional work.

Community and Network Building – We introduce participants to professional networks and communities in their fields. For people who might feel isolated or disconnected, becoming part of a professional community is powerful—both practically (networking leads to opportunities) and personally (belonging to something positive and forward-looking).

Throughout all of this, we maintain a fundamental respect for participants’ potential. We don’t make assumptions about what people can or can’t learn based on their backgrounds. We’ve seen people with minimal computer experience become confident IT support technicians. We’ve watched individuals who struggled with traditional education excel in creative technical fields. We’ve helped people who thought their past defined their future discover they can build entirely new careers.

The Impact

The impact of our partnership with St Giles Trust and RBKC goes beyond statistics, though the numbers matter. We’ve created genuine pathways for people to transform their lives through skills development and employment opportunities.

Real Skills Leading to Real Opportunities

Participants leave our training with industry-relevant capabilities that employers actually need. Not certificates that sound impressive but don’t mean anything—actual skills they can demonstrate and apply immediately. Someone who completes the IT Fundamentals Pathway can troubleshoot computer problems, understand network infrastructure, and use Microsoft Office professionally. A Digital Marketing Pathway graduate can manage social media campaigns, create content, and analyze results. These are capabilities that translate directly to employment.

The career pathways we’ve mapped out aren’t theoretical. They’re based on actual job market demand and realistic progression routes. When we tell a participant they can become a Cloud Support Technician starting at £20,000-£30,000, or that experienced DJs can earn £200-£500 per hour, these aren’t empty promises—they’re achievable outcomes we’ve helped people reach.

Accessible Yet Substantial Training

By structuring courses as intensive 8-hour modules, we made professional skills training accessible to people with complicated lives. Someone can complete a module without having to commit to months of weekly sessions. They can see progress quickly, which builds momentum and confidence. And for those who can commit further, the modular structure allows them to build comprehensive pathways over time.

The accessible pricing also matters. At £400-£800 per module, training is within reach for organizations supporting communities with limited resources. Yet we haven’t sacrificed quality or substance to achieve this accessibility—we’ve simply structured delivery efficiently and focused on high-impact learning.

Both Technical and Creative Pathways

By offering both traditional technical training (IT, Cloud, AI) and creative pathways (DJ, Music Production), we recognize that people have different strengths and interests. Not everyone thrives in a corporate IT environment, and that’s fine—they might excel as a creative professional in the music industry. Both paths lead to viable careers. Both offer growth potential. Both provide ways to earn a good living doing work they actually enjoy.

This variety also means we can match training to individuals’ aptitudes and passions, which dramatically improves engagement and completion rates. Someone who lights up when discussing music but struggles with traditional classroom learning might transform when learning DJ techniques or music production. Meeting people where they are, with training that resonates with their interests, makes all the difference.

Comprehensive Support Beyond Training

The six months of post-completion support is where abstract training becomes concrete employment. During this period, participants have someone helping them navigate job applications, prepare for interviews, evaluate offers, and troubleshoot challenges. For people who might not have professional networks or employment support, this guidance is invaluable.

The work placements and real experience opportunities address one of the biggest barriers people face: “How do I get experience when every job requires experience?” By providing structured opportunities to apply new skills in real environments, we break this catch-22. Participants build recent, relevant work history they can reference confidently in applications and interviews.

Dignity and Respect Throughout

Perhaps less measurable but equally important: we treat every participant with dignity and respect. We believe in their capacity to learn and grow. We don’t define people by their past challenges but by their future potential. This approach creates an environment where people feel safe to take risks, ask questions, admit what they don’t know, and push themselves to learn.

For individuals who’ve faced judgment, dismissal, or low expectations from others, being treated as capable adults with valuable contributions to make is powerful. It rebuilds confidence and self-belief—qualities as important as technical skills when rebuilding a life.

Creating Second Chances That Actually Work

Many people get “second chances” that aren’t really chances at all—token programs that don’t lead anywhere meaningful. What we’ve built with St Giles Trust and RBKC are genuine opportunities. Real skills. Clear career paths. Comprehensive support. Connections to actual employers. Follow-through that continues until participants achieve employment.

We measure success not by how many people complete training but by how many build better lives afterward. Someone who completes our Cloud Fundamentals training and secures a £25,000 IT support role. A DJ Fundamentals graduate who starts earning £200 per weekend event. A Digital Marketing student who lands a marketing coordinator position. A Music Production student who begins freelancing as a producer. These outcomes—stable income, professional identity, forward momentum—represent the transformation that real second chances create.

Ongoing Partnership and Evolution

Our work with St Giles Trust and RBKC isn’t a one-time project—it’s an ongoing partnership that evolves based on community needs and job market changes. We regularly discuss what’s working, what could be improved, and what new opportunities exist. As technology evolves and job markets shift, we adapt our training to ensure participants learn the most relevant, valuable skills.

This responsive, collaborative approach means the training stays current and continues meeting the real needs of the communities these organizations serve.

Client Perspective

“Frederick Consulting understands that our participants need more than just basic training—they need genuine pathways to employment and the comprehensive support to get there. Their courses combine real industry skills with the flexibility and understanding that people facing life challenges require. They treat our participants with respect and believe in their potential, which makes all the difference.”

— St Giles Trust & RBKC Partnership Team

What Made It Work

Several factors make our partnership with St Giles Trust and RBKC successful:

Genuine Belief in Potential: We fundamentally believe that people facing challenges can learn professional skills and build successful careers. This isn’t lip service—it shapes how we design courses, how we teach, and how we support participants. When you genuinely believe in someone’s capacity to succeed, they feel it, and that belief becomes self-fulfilling.

Practical, Relevant Skills: We don’t teach for the sake of teaching—we teach skills that actually lead to employment. Every course is designed around real job market demand and realistic career pathways. Participants invest their time learning things that will genuinely help them secure work.

Accessibility Without Compromise: Our intensive 8-hour format makes professional training accessible to people with complicated lives, but we don’t compromise on substance. Participants receive genuine, industry-relevant skills in a format that works for them.

Comprehensive Support: We recognize that training alone isn’t enough—people need support navigating the path from classroom to employment. Our six-month mentorship, work placement coordination, CV support, and employer connections bridge that critical gap.

Both Technical and Creative Options: By offering diverse pathways, we can match training to individual strengths and interests. This improves engagement, completion, and ultimately success in securing meaningful work.

Respect and Dignity: We treat every participant as a capable adult with valuable potential, regardless of their past. This creates a learning environment where people feel safe to challenge themselves and grow.

Partnership Approach: We work closely with St Giles Trust and RBKC to continuously improve and adapt our offerings based on participant feedback and community needs. This collaborative, responsive approach keeps training relevant and effective.

Looking Ahead

Our partnership with St Giles Trust and RBKC continues growing and evolving. As we see which pathways resonate most strongly with participants and lead to the best employment outcomes, we can refine our approach. As technology evolves and new career opportunities emerge, we can develop new training pathways that position participants for growing fields.

We’re exploring additional creative pathways, advanced modules for participants who complete foundational training and want to develop further, and expanded employer partnerships that create more direct pathways to employment.

The core of our work remains constant: providing genuine second chances through real skills training, comprehensive support, and unwavering belief in human potential.

The Frederick Consulting Difference

Skills training for communities facing challenges requires more than just curriculum and classroom time. It requires understanding, respect, comprehensive support, and genuine commitment to participants’ success. This partnership demonstrates how effective training can transform lives when it’s designed thoughtfully and delivered with care.

Working with communities that need accessible, effective skills training? We partner with trusts, charities, and public sector organizations to deliver industry-relevant training combined with comprehensive career support—creating genuine opportunities for people to build better futures.

The Frederick Consulting Difference

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Facing similar AI strategy challenges? We help healthcare organizations and other SMBs navigate the complex landscape of emerging technologies, cutting through vendor hype to identify solutions that deliver real business value.






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